The player from Ukraine made an account, however, the casino needed proof of citizenship in Bulgaria, which the participant doesn't have. We did not receive any reply through the casino staff, as a result the case was shut as 'unresolved'.
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The participant from Bulgaria is dissatisfied with the casino’s RTP (Return to Participant). We’ve rejected this complaint in our technique as a result of a lack of evidence.
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The player from Bulgaria is highly dissatisfied by using a advertising present. We turned down the grievance because the participant did not respond to our messages and questions.
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